disney plus not working on roku

disney plus not working on roku – Some users have reported problems with Disney Plus, such as the 401 error, despite the fact that it is a very popular streaming service. The Disney Plus streaming service is not without its flaws.

You may encounter Disney Plus Error 401 or Error 83, which are more common when using this service on your device, which may result in denied access. This error has no confirmed cause.

But this error can occur when something goes wrong with the connection or it gets back to the Disney Plus servers, except when the number of users is exceeded.

However, here are some practical approaches that can fix this error code. In this article, we will explain how to quickly resolve this error.

Why do I get a message saying I can’t connect to Disney Plus?

It is annoying to see some error messages while watching your favorite movies or series. As a result, as a paying customer, you undoubtedly anticipate receiving superior service.

It is good to know that this message appears due to several reasons such as faulty servers, connection problems, corrupted files, third-party applications, outdated software or incompatible device.

Please note that if you are facing 401 Disney Plus error due to faulty servers, there is nothing you can do except wait for their experienced IT engineers to fix the problem with their servers.

What should I do to fix the Disney Plus 401 error?

First, make sure that Disney Plus is working fine and that there are no problems with its servers.
Then check if your device is compatible. Because error code 401 is almost a compatibility issue between the device and Disney Plus.
Then check if your internet connection status is stable. Poor connection affects Disney Plus streaming; that means you can’t use it.
Restart the device.
Also, don’t forget to update the app regularly. Another way is to uninstall and reinstall the app; this is a useful technique to use when you encounter these error codes.

Update the firmware as the old version causes compatibility issues. You also have the option of logging back into your account. You should log out of the account you’re currently using and then sign in to another account.

Try another browser. Sometimes internet browsers create a problem. For instance, if you are having trouble with the Chrome browser, you can try using the Firefox browser instead.

How do I fix the error code 401 when using Disney Plus on my Roku TV?

1. Check the Disney Plus and Roku servers.

Check the status of the Disney Plus and Roku servers to see if the problem is with their servers or yours.

Just enter the name of the service on the site and you will immediately see the status of their servers.

2. Watch another show
Due to unexpected and temporary errors, Disney Plus will sometimes be unable to provide access to specific movies and other television shows.

So, if this error occurs after a show, try again to make sure the problem isn’t with what you were trying to watch.

3. Clear cache and data
Make sure the main menu item is selected. At home.”

Press the following buttons on the remote control: Press the Home button five times, then press Up, press Rewind twice, and finally press the Fast forward button twice.
Temporary data, called cache and cookies, can become corrupted and take up more space over time, causing unexpected problems.

So, here’s how to clear Roko TV cache and see that you can prevent further problems.

5. Update your device

Press Start button on the Roku remote.
Scroll to and select Settings .

Then select System .

Go to See System Update .
Click the Check Now button to perform a manual check for available updates.Updates are a critical process in any system that will help services work properly and prevent compatibility issues with an application.

So many errors and bugs on your device will be fixed after system update.

6. Reset the Roku
Press start button on the Roku remote.
Go to ” Settings “.

select System .

select Additional system settings .
select Factory reset .

select Reset everything to factory settings and follow the on-screen instructions.
You should give each of the aforementioned solutions a shot before resetting Roku because doing so will cause all of your data and media to be lost.

Therefore, you can use this method in the event that Disney Plus does not work at all. But remember, this is the last thing you can do if any of the solutions don’t work.

If you’ve tried all of these solutions and they don’t work, you should report the issue to Disney Plus. Experts are ready to help you find the problem and solve it quickly.

If you found a problem and fixed it, you need to restart your device for the changes to take effect. Note that most common Disney Plus errors will be fixed after you restart the system.

Also, test your network by running a test on your network and measuring your upload and download speeds to make sure the problem isn’t related to your connection.

Advertisement